Holiday Promotion T&C’s
Your Voucher entitles you to complimentary hotel or resort accommodation in any one of a number of idyllic destinations.And all you have to do is simply pay the nightly booking & service fees per room for that destination, which is AUD$44.55 per night.Please appreciate that the reason we can offer this complimentary accommodation is because for much of the year, the participating hotels & resorts have around a 30% vacancy-rate.Therefore we are offering rooms that have gone unsold.So popular times during the year like Christmas, Easter & school holidays, the hotels would not normally have any unsold rooms – meaning you probably won’t be able to choose dates during these periods.The hotels are essentially foregoing much of their normal room-rate to participate in this program, in the hope that “non-paying” guests will consume food & beverages at the property……… therefore providing the hotels with “some” revenue.And of course they hope that if you have a great time during your “freebie stay”, you will likely stay with them again in the future at full rate.
HERE’S WHAT YOU DO NEXT – IT’S AS EASY AS 1, 2, 3:
BOOKING PROCEDURE
TERMS & CONDITIONS
The destinations may alter from time to time, due to hotel ownership or management changes – or any of numerous other reasons.For example, if a hotel changes management & the new “managers” choose not to be our program, this is something we have no control over.So please understand that the destinations & hotels shown on our webpages & advertising are “samples” & are subject to change.
The recipient of this incentive will receive luxury hotel accommodation room rate free of charge, which retail is valued at up to AUD $350 per night.However, the recipient is responsible for all other expenses, including but not limited to: airfare, transfers, food & beverages, gratuities, resort fees if applicable and any other personal or miscellaneous expenses.If applicable, the resort fees will be disclosed when choosing a hotel and preferred travel dates.(Resort fees cover items like WiFi Internet Access, Local Calls, & Resort amenities.)
All reservations require a minimum of 30 days advance notice to book.Reservations are based on availability and understandably rooms are less likely to be available at peak vacation periods like Easter, Christmas & School Holidays.Note: When booking accommodation online, one or two hotels in each destination will feature for much of the year.Our automated system has “hotels on an availability rotation”, hence why the actual hotels with availability are only identified when DATES are entered into the booking process.Check-in is available 7 days a week.Most resorts won’t have availabilities during the busy Christmas & school holiday periods – in other words, they don’t have an empty rooms to give away!In the case of the 3 Night Holidays, it’s recommended that people choose nights between Sunday & Thursday – if one wants to include a “peak night” like Friday & Saturday, for most hotels, there’s a modest surcharge approx. AUD$55 per night.There may be a few hotels that have a higher “Friday/Saturday surcharge” due to their location being in high-demand, so please check.Why? Because Fridays & Saturdays are busy days & therefore the resorts don’t have many empty rooms available.
This incentive activation is FINAL & NON-REFUNDABLE.The end user will have 18 months to travel and can choose from available destinations to find travel dates and participating resort/hotel options.Once accommodation dates have been confirmed, no changes of dates are allowed.Also, after the accommodation dates have been confirmed, any cancellation of one’s accommodation will result in forfeiture of the activation fees (ie: booking fees).(The inventory used for these rooms are not as flexible as booking at regular retail rack rates, so once confirmed, changes will not be allowed and cancellations or no-shows will result in forfeiture of fees paid)WHY ARE FEES & TAXES PAYABLE BEFORE SELECTING HOTEL?Redeem Vacations, needs to ensure that sufficient hotel rooms are available across multiple locations & dates.To do so, it’s important to have a rolling indication of how many bookings there might be within the next 12-18 months for specific locations.That way, Redeem Vacations can cater for any particular demand for a specific destination (ie: provide “more” hotels if needed).The only way to do this is to ensure the location is chosen at the point of “activation” (when the booking & service fees are paid).This helps Redeem Vacations to provide sufficient hotel room availability, whilst still giving the customer 18 months to book.
The user must reside at least 100 miles or 160 kilometres away from the destination resort of choice.Remember, the participating hotels are providing this extraordinary “accommodation deal” on the basis that they hope to get “a financial return” via guests buying food, beverages, room service, spa treatments & tours etc whilst at the property.If “locals” were to avail themselves of the “free accommodation”, it’s likely they’d simply buy food & beverages locally (or bring them from home!).And almost certainly, such “locals” would NOT be investing in spa massages, cocktails by the pool or tours.Hence why the 160km condition is a commonsense one.
The user of the Vacation Accommodation Voucher agrees that they have decided to experience this holiday of their own volition.
Understandably, the user’s or users’ enjoyment, safety & satisfaction is entirely their responsibility.
And the “reservation holder & family/guests” agree that The Institute Of Wow & the Business that provided the complimentary vacation will not be held responsible for any personal disappointment, losses or personal injury during their vacation stay.
Users are responsible and accountable for their decisions & actions and by the hotel reservation, users agree not to attempt to hold The Institute Of Wow or the participating business (that provided the complimentary vacation) liable for their decisions, actions or satisfaction levels, at any time, under any circumstance.
Redeem Vacations & it’s Travel Incentive Partner reserves the right to change, modify or amend any of these terms & conditions without prior notice.
Given the impact of COVID 19 on the travel industry & the unpredictable consequences to hotels, there may need to be common sense adjustments to the offer periodically.
Businesses & users accept this as a fair & reasonable Ts & Cs inclusion – as the pandemic has meant that hotel & resort operators need to be nimble in this COVID environment.
